She has the ability to understand underlying user problems when evaluating a product or design solution. I witnessed this first-hand as she analyzed & synthesized usability study data. Rather than just identifying a functional problem with the design, she was able to frame the problem in terms of user needs and goals, which enabled us to think more broadly, and deeply about possible solutions. This helped us step outside of the current solution to find a more effective approach.

As a teammate, one of the things I appreciated most about Sakshi is her open-mindedness. As a result, she was extremely easy to coach and she was comfortable exploring a wide range of possible design solutions. Rather than being biased by preconceptions about the “right” solution, she has demonstrated that she can change her mind when presented with new evidence or reasoning. To me, this is one of the most important qualities of someone working in an evidenced-based practice like User Experience.

Because of her open-mindedness and ability to think critically about user needs, I am confident that Sakshi will be an asset to your team and organization.